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Terms & Conditions (U.S. and Canada)
Last Updated April, 2019.
Calvin Klein, Inc., a New York corporation ("Calvin Klein," “we,” “us,” or “our”) provides a website located at calvinklein.comand calvinklein.us in conjunction with third parties. In certain Calvin Klein stores, we may provide a wireless local area network for use by consumers (the “Wi-Fi Service”).
These Terms and Conditions apply to your use of the calvinklein.com or calvinklein.us website (or any successor or similar digital property such as an official app operated by us; or any other services that reference these Terms and Conditions) (the “Site”), the Wi-Fi Service (where offered), and any other services provided by us (individually or collectively, the “Service”). Use of the Wi-Fi Service is subject to additional terms specified in our Wi-Fi Terms of Service, which appear below.
Calvin Klein and its parent, affiliates, and licensees, and their respective officers, directors, employees, shareholders, agents, successors, assigns, vendors, retail partners and any other party involved in the creation, operation, production or transmission of the Site or provision of any other Service shall be referred to herein as "Calvin Klein Parties."
PLEASE REVIEW THESE TERMS OF USE CAREFULLY PRIOR TO USING THE SITE
OR ANY OTHER SERVICE. YOUR USE OF ANY SERVICE INDICATES YOUR
ACCEPTANCE OF THESE TERMS AND CONDITIONS. EACH TIME THAT YOU USE A
SERVICE, THE CURRENT VERSION OF THESE TERMS & CONDITIONS WILL
APPLY. WHEN YOU USE A SERVICE, YOU SHOULD CHECK THE DATE OF THESE
TERMS & CONDITIONS (WHICH APPEARS ABOVE) AND REVIEW ANY
CHANGES THAT HAVE BEEN MADE SINCE YOUR LAST VISIT TO THE SITE.
IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, YOU MAY NOT
ACCESS OR USE THE SITE OR ANY OTHER CALVIN KLEIN SERVICE.
1. Site User Eligibility.
The Site is available worldwide and may be operated from various
locations both within and outside the United States of America
("USA"). Access to and use of the Site, including functionality
and features available on the Site ("Features") and products and
services available for purchase through the Site, however, may be
inappropriate, prohibited or restricted in countries outside the
United States or Canada. The Calvin Klein Parties make no warranty
or representations that the Site or the Features are appropriate
or available for access/use outside of the USA or Canada. If you
access/use the Site from outside the USA or Canada, you do so at
your own risk and are responsible for complying with the laws and
regulations of the territory from which you access/use the
Site.
Users of all ages are welcome to browse the Site. However, if you
are under the age of 13, you should not provide any information
about yourself on or through the Site, including, but not limited
to, your name, address, email address, phone number and other
personal information.
2. Establishing an Account.
Users of all ages are welcome to browse the Site, however, you may
only establish an account if you are 18 years of age or over. In
order to purchase products/services from the Site and in order to
access/use some Features on the Site, you may be required to
establish and use an account.
When you register for an account you must (i) provide accurate and
truthful information, and (ii) update such information from time
to time as necessary to keep your registration information current
and accurate. By establishing an account, you represent and
warrant you have the right and are authorized to provide the
information you provide when you register for your account. You
are responsible for maintaining the confidentiality of your
account information and password and for restricting access to
such information and to your computer. All activities that occur
under your account and/or password shall be your responsibility.
3. Information You Provide/Submissions.
Your personal information will be handled in accordance with and
subject to the terms of our Privacy Policy. Any other material,
information, suggestions, ideas, concepts, know-how, techniques,
questions, comments and any other communication or content you
transmit or post to the Site or any other Service in any form and
in any manner ("User Communications") (i) is and will be
considered non-confidential, non-personal and non-proprietary to
you or anyone else and (ii) may be disseminated or used by the
Calvin Klein Parties for any purpose without (a) compensation to
you or anyone else or (b) acknowledgement of you or anyone else as
the source of such User Communications. Therefore, do not transmit
or post to the Site or other Service any ideas, materials,
suggestions, content or other information you would like to keep
confidential or for which you would like or expect acknowledgement
or compensation. If you order a custom product through the Site
(each, a “Custom Product”), you may if and as applicable, select
or submit to us, certain items, such as initials, lettering,
symbols, patches, colors, text, designs, waistbands, lettering,
photographs, drawings, logos and other materials that we will use
to create the Custom Product (“Customizations”). The
Customizations, to the extent submitted by you, constitute User
Communications and are subject to these Terms and Conditions.
Calvin Klein reserves the right to reject any Customizations that
violate these Terms and Conditions or other terms and conditions
applicable to the Custom Product, or are otherwise unacceptable to
Calvin Klein and in such case, Calvin Klein may reject your order
for the Custom Products. All orders for Custom Products are final
and are not subject to return. Calvin Klein reserves all rights in
and to the underlying product used to create the Custom Product
and any patches, waistbands, colors and other customization
options Calvin Klein makes available to you, and you will not
acquire any rights of any kind or nature in or such underlying
product or such customization options at any time. In the event
you otherwise acquire any rights in or to the Custom Product, you
hereby immediately and automatically assign all such rights from
the date of inception to Calvin Klein. Calvin Klein reserves the
right to ship your order from outside the U.S. By purchasing the
Custom Products, you or your receiver agree to become the Importer
of Record. Therefore, in addition to the cost of the Custom
Products, you or your receiver is also liable to pay all
applicable duties, taxes, customs levies and surcharges charged by
local authorities or other state institutions in addition to
brokerage and administration fees charged by the courier in the
event: (a) your order exceeds the duty-free threshold of USD $800
per person per day, and/or (b) your order is deemed as a
‘commercial shipment’ by U.S. Customs and Border Protection. By
placing an order for Custom Products, you acknowledge and agree
that you are the importer of record for the Custom Products and
you acknowledge and agree to your obligation to comply with all
applicable laws and regulations of the destination country.
You hereby grant the Calvin Klein Parties a worldwide,
irrevocable, non-exclusive, royalty-free, perpetual license to
reproduce, disclose, transmit, modify, create derivative works of,
adapt, publish, publicly perform and display, distribute,
syndicate, sublicense and otherwise use User Communications in any
manner whatsoever for any or all commercial or non-commercial
purposes, with or without attribution or any compensation to you
or any other party ("User Communications License"). The
Calvin Klein Parties may, but are not obligated to, monitor or
review any User Communications. The Calvin Klein Parties shall
have no obligations to use, return, review, or respond to any User
Communications or any liability related to the content of any such
User Communications, whether or not arising under the laws of
copyright, libel, privacy, obscenity, or otherwise.
Calvin Klein retains the right to remove any or all User
Communications that includes any material that Calvin Klein deems
inappropriate or unacceptable.
By making a User Communication, you represent and warrant that (i)
you own all right, title and interest in and to the User
Communication, or you have the necessary approvals and permissions
to grant the User Communications License described above, (ii) the
User Communication, and the exercise by Calvin Klein (or other
authorized parties) of the rights granted under the User
Communications License in relation to such User Communication,
does not violate applicable law or the intellectual property
rights or other rights of others, including, but not limited to,
patent, trade secret, copyright (including without limitation
moral rights), trademark, publicity, privacy and contract rights
of others and (iii) the User Communication does not contain
software viruses, spiders, spybots, commercial solicitation, chain
letters, mass mailings, any form of spam, or any other content
that is prohibited under these Terms and Conditions.
We do not guarantee that User Communications will not be lost or
damaged or that you will be able to retrieve User Communications.
4. Prohibited Submissions.
You are prohibited from posting or transmitting any unlawful,
threatening, defamatory, libelous, obscene, pornographic or
profane material or any material that could constitute or
encourage conduct that would be considered a criminal offense or
give rise to civil liability, or otherwise violate any law. In
addition to any remedies that Calvin Klein may have at law or in
equity, if Calvin Klein reasonably determines that you have
violated or are likely to violate the foregoing prohibitions,
Calvin Klein may take any action they reasonably deem necessary to
cure or prevent the violation, including without limitation, the
immediate removal from this Site of the related materials. Calvin
Klein will fully cooperate with any law enforcement authorities or
court order or subpoena requesting or directing Calvin Klein to
disclose the identity of anyone posting such materials.
5. Ownership and Permitted Use of Content.
The Site design and all text, graphics, information, trademarks,
service marks, trade names, photographs, advertisements, content,
and other material displayed on or that can be downloaded from the
Site or any other Service (the "Content") are either the property
of, or used with permission by, Calvin Klein. The ownership of all
Content is retained by its owner. You may not (i) modify the
information or materials located on the Site or accessible via a
Service in any way or reproduce or publicly display, perform, or
distribute or otherwise use any such materials for any public or
commercial purpose, including marketing, or (ii) remove, obscure
or otherwise deface proprietary notices appearing on any Content,
including copyright, trademark and other intellectual property
notices.
The Content is protected by copyright, trademark and other laws
and international treaty provisions and may not be used except as
permitted in these Terms and Conditions or with the prior written
permission of the owner of such Content. Any unauthorized use by
you of such Content may subject you to civil and criminal
penalties.
6. Trademarks.
Certain trademarks, trade names, service marks and logos used or
displayed on the Site or any other Service are registered and
unregistered trademarks, trade names and service marks of the
Calvin Klein Parties. Other trademarks, trade names and service
marks used or displayed on the Site are the registered and
unregistered trademarks, trade names and service marks of their
respective owners. Nothing contained on the Site or any Service
grants or should be construed as granting, by implication,
estoppel, or otherwise, any license or right to use any of the
displayed trademarks, trade names, service marks or logos without
the written permission of Calvin Klein, it parent, affiliates, or
other related or affiliated parties.
7. Prohibited Actions.
While visiting the Site and participating in, accessing and using
the Features (cumulatively "Using the Site"), you (i) must conduct
yourself in a polite, courteous and respectful manner, comply with
all applicable laws, rules and regulations and supply truthful and
non-misleading information, and (ii) must not engage in, facilitate, authorize or permit any text and data mining, harvesting, extraction or web scraping of the Site or any Content made available via the Site for any purpose, directly or indirectly, in whole or in part, including but not limited to for the purpose of training artificial intelligence (AI) models and/or otherwise utilizing generative AI technologies, platforms or services. For example, you may not, while Using
the Site: request, or otherwise attempt to harvest, obtain or
store, personal information, passwords, account information or any
other type of information relating to other users; access or use
another person's account; disguise the origin of User
Communication; alter, modify, frame, or "mirror" any Content;
create a deep-link to our Site by by-passing our Site's home page;
use any data mining, robots, or similar data-gathering and
extraction tools in connection with the Site or any Content made available via the Site; inhibit, disrupt, or
otherwise prevent anyone from using or accessing the Site or
interrupt any user's experience on the Site, including, but not
limited to, acting in any manner that disrupts users' real-time
exchanges; interfere with or disrupt the Site, or servers or
network connections to the Site, disobey any requirements,
procedures, policies or regulations of networks connected to the
Site; modify, adapt, sublicense, translate, sell, reverse
engineer, decompile or disassemble any portion of the Site; or
attempt to gain unauthorized access to the Site (or any portion
thereof).
8. Availability of Products, Services, Features and
Content.
All Features, Content, and products and services available on or
through the Site or any other Service, including, but not limited
to, prices of such products and services, are subject to change at
any time without notice. In addition, any Feature, Content,
product or service may be discontinued at any time in our sole
discretion. The inclusion of any Features, Content, products or
services in the Site or other Service at a particular time does
not imply or warrant that these products or services will be
available at any time. It is your responsibility to ascertain and
obey all applicable local, state, provincial, federal and
international laws (including minimum age requirements) in regard
to the possession, use and sale of any service or product
purchased from this Site. By placing an order, you represent that
the products ordered will be used only in a lawful manner.
9. Accuracy of Information.
The Calvin Klein Parties take reasonable efforts to ensure that
information on the Site or provided via any other Service is
complete, accurate and current. Despite such efforts, however, the
information on the Site or made available via a Service may be
inaccurate, incomplete or out of date. Weights, measures, product
descriptions, recommendations, commentary regarding products and
similar descriptions are provided for convenience purposes only
and may be approximations. The Calvin Klein Parties make efforts
to accurately display the attributes of our products and services
available for purchase, including the applicable colors; however,
the actual color you see will depend on your computer system and
we cannot guarantee that your computer will accurately display
such colors. The Calvin Klein Parties make no representation as to
the completeness, accuracy or timeliness of any information. For
example, products included on the Site may be unavailable, may
have different attributes than those listed, or, to the extent
permitted by law, may actually carry a different price than that
stated on the Site. In addition, we may make changes in
information about price and availability without notice. While it
is the practice of the Calvin Klein Parties to confirm orders by
email, the receipt of an email order confirmation does not
constitute acceptance of an order or confirmation of an offer to
sell a product or service. The Calvin Klein Parties reserve the
right, without prior notice, to limit the order quantity on any
product or service and/or to refuse service to any customer. The
Calvin Klein Parties also may require verification of information
prior to the acceptance and/or shipment of any order.
10. Shipment of Order.
Orders will be shipped to the address designated by the purchaser
as long as that shipping address is compliant with the shipping
restrictions contained on the Site (or any other Service) and
Orders may be shipped through a third party shipper or fulfillment
process. All purchases from this Site or other Service are made
pursuant to a shipment contract. As a result, risk of loss and
title for items purchased from the Site or a Service pass to the
buyer upon delivery of the items to the carrier. The buyer is
responsible for filing any claims with carriers for damaged and/or
lost shipments.
11. Linking to this Site.
Creating or maintaining any link from another website to any page
on this Site without Calvin Klein's prior written permission is
prohibited. Any permitted links to this Site must comply with all
applicable laws, rule and regulations.
12. Applicability of Additional Terms and Conditions.
Additional or different terms and conditions ("Other Terms") may
apply in connection with certain Features (e.g. testimonials,
sweepstakes or contest entries) or another Service offered by us.
If applicable, these Other Terms will be set forth (i) where you
are permitted to submit Content, access or use Features or any
other Service, or purchase products and services, or (ii) in a
link adjacent to where you are permitted to submit Content, access
Features, or purchase products and services. These Other Terms are
incorporated into and made a part of these Terms and Conditions by
reference. In the event Other Terms conflict with these Terms and
Conditions, the Other Terms shall control with respect to the
subject matter to which such Other Terms apply.
13. Third Party Links.
From time to time, the Site or other Service may contain links to
websites that are not governed by these Terms and Conditions (the
"Linked Sites"). All such links are provided solely as a
convenience to you. If you use these links, you will leave this
Site. The Calvin Klein Parties are not responsible for any
content, materials or other information located on or accessible
from any other website. The Calvin Klein Parties do not endorse,
guarantee, or make any representations or warranties regarding any
other website, or any content, materials or other information
located on or accessible from such websites, or the results that
you may obtain from using such websites. If you decide to access
any other website linked to or from this Site, you do so entirely
at your own risk. You should review the policies and terms and
conditions associated with Linked Sites closely before using,
submitting information to such Linked Sites, and allowing children
to visit Linked Sites.
14. Disclaimer of Warranty.
THE SITE AND ANY OTHER SERVICE PROVIDED BY US ARE PROVIDED "AS IS"
AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY APPLICABLE
LAW, CALVIN KLEIN AND THE OTHER CALVIN KLEIN PARTIES DISCLAIM ALL
WARRANTIES, CONDITIONS AND REPRESENTATIONS OF ANY KIND, WHETHER
EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY
WARRANTIES OR CONDITIONS: (i) OF MERCHANTABILITY, MERCHANTABLE
QUALITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT; OR
(ii) THAT ACCESS TO OR USE OF THE SITE OR ANY OTHER SERVICE OR ANY
PART THEREOF WILL BE UNINTERRUPTED, FREE OF VIRUSES OR OTHER
HARMFUL CODE, OR SECURE, OR THAT PROBLEMS WILL BE CORRECTED, EVEN
IF CALVIN KLEIN OR ANY OTHER CALVIN KLEIN PARTY IS ON NOTICE OF
SUCH PROBLEMS. YOU AGREE THAT YOUR USE OF THIRD-PARTY WEBSITES AND
RESOURCES, ACCESSED THROUGH USE OF THE SERVICE IS AT YOUR OWN RISK
AND IS SUBJECT TO THE TERMS AND CONDITIONS APPLICABLE TO THOSE
THIRD-PARTY SITES AND RESOURCES.
15. Limitations of Liability.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT
WILL THE CALVIN KLEIN PARTIES BE LIABLE TO ANY PARTY FOR ANY
INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES
(INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS,
LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE OR
INABILITY TO USE ANY SERVICE, OR THE RESULTS THEREFROM, WHETHER
BASED ON WARRANTY, CONTRACT, TORT (INCLUDING WITHOUT LIMITATION
NEGLIGENCE) OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES.
THE FOREGOING DISCLAIMER OF EXPRESS, IMPLIED OR STATUTORY
WARRANTIES AND LIMITATIONS OF LIABILITY DO NOT APPLY TO THE EXTENT
PROHIBITED BY LAW (INCLUDING, E.G, AS PROHIBITED BY THE LAWS OF
THE STATE OF NEW JERSEY OR THE PROVINCES OF QUEBEC OR ONTARIO).
PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.
16. Termination.
Calvin Klein reserves the right to suspend or terminate your
account (and, subject to applicable laws, delete the profile
corresponding to such account and any accompanying content) or
your use of the Site or Features or any other Service at any time,
for any reason or for no reason. We reserve the right to change,
suspend, or discontinue all or any aspect of this Site and
Features, products and services available on or through the Site,
or any other Service at any time without notice. You are
personally liable for any orders that you place or charges that
you incur or are made under your account prior to termination. We
shall not be liable to you or any third party for any of the
foregoing.
17. Governing Law and Dispute Resolution/Arbitration
Governing Law
To the fullest extent permitted by law, any claim, controversy or
dispute arising out of or relating to the Site or any other
Service, these terms or any other policies or other terms
incorporated herein (including the breach, termination,
enforcement, interpretation, enforceability, validity, or rights
under any of any of the foregoing) (each, a “Dispute”)
will be governed by and construed in accordance with the laws of
the State of New York, USA, without regard to its choice of law
principles.
Binding Arbitration
To the fullest extent permitted by law, you and Calvin Klein each
agree to submit exclusively to confidential, binding arbitration
in the event of a Dispute. The arbitration will be held in New
York, New York on an individual basis and not as a class action.
In the event that arbitration is not permitted by applicable law:
(i) the parties expressly agree that any Dispute will be brought
and heard solely and exclusively in the federal or state courts of
competent jurisdiction located in New York County, New York and
(ii) the parties waive any plea or defense that such courts of are
not the appropriate venue or that they are not subject to personal
jurisdiction of such courts.
To the fullest extent permitted by law and subject to the terms of
the paragraph above regarding New York jurisdiction and venue: (i)
you expressly waive any right you may have to arbitrate a dispute
as a class action; and (ii) you also expressly waive your right to
a jury trial. The arbitration will be administered by JAMS. You
may obtain a copy of the rules of JAMS by contacting the
organization. Each of us shall agree on one arbitrator to conduct
the arbitration. In the event the parties cannot agree on an
arbitrator, the arbitrator will be selected in accordance with the
JAMS rules. Each party shall be responsible for its own attorney,
expert and other fees, unless such fees are awarded by the
arbitrator to the prevailing party.
Notwithstanding anything to the contrary in this Section, to the
extent either party in any manner has violated or threatened to
violate the other party’s intellectual property rights, the
non-breaching party may seek injunctive or other appropriate
relief in any state or provincial or federal court of competent
jurisdiction.
Arbitration Final
The arbitrator’s award is final and binding on all parties.
The Federal Arbitration Act, and not any state or provincial law
concerning arbitration, governs all arbitration under this clause.
Any court having jurisdiction may enter judgment on the
arbitrator’s award. If any part of this clause, other than
waivers of class action rights, is deemed or found to be
unenforceable for any reason, the remainder shall remain
enforceable. Notwithstanding anything to the contrary contained
herein, if the waiver of class action rights contained herein is
not enforceable as to any person or persons, such
non-enforceability shall apply to such person or persons only, and
all other persons shall continue to be governed by the Arbitration
Clause.
Giving Up Right of Class Action
As stated above, to the fullest extent permitted by law, these
terms provide that all Disputes will be resolved by binding
arbitration and not in court or by jury trial. IF A DISPUTE IS
ARBITRATED, YOU GIVE UP YOUR RIGHT TO PARTICIPATE AS A CLASS
REPRESENTATIVE OR CLASS MEMBER ON ANY CLASS CLAIM YOU MAY HAVE
AGAINST THE CALVIN KLEIN PARTIES INCLUDING ANY RIGHT TO CLASS
ARBITRATION OR ANY CONSOLIDATION OF INDIVIDUAL ARBITRATIONS.
WITHOUT LIMITATION, THIS INCLUDES GIVING UP YOUR RIGHTS TO BRING
OR PARTICIPATE IN A CLASS ACTION AS SET FORTH IN ANY STATE OR
PROVINCIAL STATUTE.
Additional Limit on Claims
Except as otherwise prohibited by law, any Dispute must be brought
within one (1) year from the date the cause of action arises.
To the extent that any portions of Section 17 are prohibited by
law (including, without limitation, as may be prohibited by the
laws of the Provinces of Quebec and Ontario, Canada). Please refer
to your local laws for any such prohibitions, then such portions
shall be modified to the extent possible and necessary to preserve
the original intentions of this Section, and the validity or
enforceability of the remaining portions of this Section 17 shall
not in any way be affected or impaired thereby.
18. Miscellaneous
You may not use the Site or any Service to import, export
re-import or re-export materials or other content in violation of
any applicable laws or regulations including without limitation
United States and Canada import and export laws and
regulations.
If any provision of these terms is held to be unlawful, void, or
for any reason unenforceable, that provision will be deemed
severable and will not affect the validity and enforceability of
the remaining provisions.
These Terms and Conditions and any other policies or other terms
incorporated herein, constitute the entire agreement between you
and Calvin Klein relating to your use of the Site or any other
Service and the use, handling, and rights to User Information or
personal information submitted or provided by you, superseding any
other agreement between you and Calvin Klein with respect to the
subject matter hereof. Section headings in these terms are for
convenience only and have no legal or contractual effect. If any
provision of these terms or any other policies or other terms
incorporated herein shall be found to be unenforceable, the other
provisions shall still remain in full force and effect.
A printed version of these terms or any other policies or other
terms incorporated herein shall be admissible in judicial and
administrative proceedings based thereon to the same extent and
subject to the same conditions as other business documents and
records originally generated and maintained in printed form.
19. Contact Us.
For issues or questions related to the Site or any other Service
or these Terms and Conditions please send a message to
Customer Service
or call us at 1-866-513-0513.
Wi-Fi Terms of Use
Last Updated November 22, 2016.
BY CONNECTING TO ANY WIRELESS LOCAL AREA NETWORK THAT IS PROVIDED
FOR CONSUMER USE IN A CALVIN KLEIN STORE (THE "
WI-FI SERVICE"), YOU ACKNOWLEDGE
THAT YOU HAVE READ THESE WIRELESS NETWORK TERMS OF USE ("
WI-FI TERMS OF USE") BETWEEN YOU AND CALVIN
KLEIN, INC. (" CALVIN KLEIN," “
WE” or “ US”),
UNDERSTAND THEM, AGREE TO BE LEGALLY BOUND BY THEM, ONLY USE THE
WI-FI SERVICE IN ACCORANCE WITH LAWS AND REGULATIONS, AND HAVE THE
LEGAL CAPACITY TO DO SO.
EACH TIME THAT YOU USE THE WI-FI SERVICE, THE CURRENT VERSION OF
THESE TERMS OF USE WILL APPLY. WHEN YOU USE THE WI-FI SERVICE, YOU
SHOULD CHECK THE DATE OF THE TERMS OF USE (WHICH APPEARS ABOVE)
AND REVIEW ANY CHANGES THAT HAVE BEEN MADE SINCE YOU LAST USED THE
WI-FI SERVICE.
If you do not agree to these Wi-Fi Terms of Use, do not use or
access the Wi-Fi Service. Use of the Wi-Fi Service is
voluntary.
Wi-Fi Service Availability
The Wi-Fi Service is offered at select Calvin Klein stores or
other locations in the United States. The Wi-Fi Service is
provided solely as convenience to you. It is not intended to
subject Calvin Klein to the laws or jurisdiction of any state,
country or territory other than that of the United States. You are
responsible for complying with all local laws, rules and
regulations.
Right to Discontinue or Limit the Wi-Fi Service
The Wi-Fi Service is currently provided at no charge. However,
Calvin Klein reserves the right in the future to charge fees in
connection with the Wi-Fi Service.
The Wi-Fi Service may not be accessible from all devices.
Calvin Klein may also suspend, discontinue or limit the Wi-Fi
Service (e.g., by limiting the use of the Wi-Fi Service to certain
sites) at any time and in its sole discretion.
Risk of Unencrypted Network; User Responsibilities
Use of the Wi-Fi Service is at your own risk. There are privacy
and security risks associated with connecting to the Internet over
wireless communications. The Wi-Fi Service is not encrypted or
secured in any way, and any material or other communications that
you transmit or receive using the Wi-Fi Service may be accessible
to third parties. Accordingly, while using the Wi-Fi Service, you
assume all responsibility and waive any claim against Calvin Klein
associated with the privacy and/or security of wireless
communications and thus are responsible for (i) implementing any
safeguards you deem to be appropriate to protect and secure your
privacy and systems; and (ii) evaluating the suitability,
appropriateness or legality of any third party content or other
materials you may encounter online in using the Wi-Fi Service.
Monitoring and Confidentiality
Calvin Klein has the right (but not the obligation) to monitor
and/or screen your communications and activities via the Wi-Fi
Service during transmission and in connection with use of this
Wi-Fi Service. Calvin Klein may access, preserve or disclose any
such information for purposes of ensuring your compliance with
these Wi-Fi Terms of Use and applicable law, cooperating with
legal authorities, and otherwise protecting the rights, property
and interests of Calvin Klein and its parent, affiliates,
partners, and/or guests. Calvin Klein cannot assure that your
communications or activities will be private or secure during your
use of the Wi-Fi Service. YOU ACKNOWLEDGE AND AGREE THAT YOU DO
NOT HAVE AN EXPECTATION OF PRIVACY OR CONFIDENTIALITY WHEN USING
THE WI-FI SERVICE.
Information Collection and Use
Calvin Klein collects information about your use of the Wi-Fi
Service, including bandwidth use, type of device (including make
and model), your device’s MAC address, IP address, received
signal strength indicator (RSSI) and other technical details about
your device (e.g., operating system), session length, sites
visited and use of Calvin Klein services (e.g. mobile coupons,
mobile applications), the areas in-store that you may visit.
Please note that we may collect information even if you do not
actively use your Internet browser or mobile applications while
you are at one of our locations. Also, please note that
disconnecting yourself from our Wi-Fi network will only disconnect
you during your current visit.
We may associate this information with other data we have
collected from or about you. This information is used for internal
operations such as enhancing the Wi-Fi Service’s
effectiveness, analyzing how the Wi-Fi Service is used and
improving our stores, mobile experience and marketing efforts, and
for purposes specified in our Privacy Policy. For further
information regarding Calvin Klein’s collection, use and
disclosure of information collected in connection with your use of
the Wi-Fi Service, please see the Calvin Klein
Privacy Policy.
Additionally, we require that you submit your email address in
order to connect to the Wi-Fi Service. Upon submission of your
contact information (e.g., email), you will consent to receive
marketing communications from us and we can use your contact
information to provide you with personalized offers, promotions
and other content in accordance with our
Privacy Policy. You can unsubscribe at any time by following the unsubscribe
instructions included in our email communications or by following
instructions provided in our
Privacy Policy.
Prohibited Actions
In using the Wi-Fi Service, you may not:
- Resell or otherwise grant access to any party not authorized by Calvin Klein;
- Use the Wi-Fi Service to transmit material or in any manner that is infringing, libelous, indecent, threatening, harassing, tortious, malicious, obscene, that violates another’s privacy, is hateful or otherwise unlawful or harmful to anyof the Calvin Klein Parties (as defined in the Terms & Conditions) or any other party involved in the operations or delivery of this Wi-Fi Service;
- Attempt to gain unauthorized access to systems or networks of any of the Calvin Klein Parties;
- Harvest, scrape, or otherwise collect or store any information about other users of the Wi-Fi Service, including e-mail addresses, without the express consent of such users;
- Engage in any activity in the nature of a “denial of service” attack or otherwise interfere with the use of the Wi-Fi Service by any other user;
- Impersonate any person or entity or otherwise falsely state or otherwise your affiliation with a person or entity, forge headers, or otherwise manipulate identifiers in order to disguise the origin of any material transmitted by the Wi-Fi Service or engage in phishing, hacking, port scanning or other fraudulent activity;
- Create a “mail drop” for communications or engage or permit e-mail relay services;
- “Spoof” or otherwise impersonate any other party, falsely state or otherwise misrepresent your identity or affiliation in any way, or delete or alter any part of TCP/IP packed header or sender identification information in any communication;
- Transmit any content that contains or installs any viruses, worms, bugs, Trojan horses, malware or other malicious code, files or programs designed or having the capability to disrupt damage or limit the functionality of any network, system, software, hardware or personal information;
- Engage in any activity which is harmful to minors or permit a minor to use this service to access any content intended for adult audiences;
- Transmit (by uploading, posting, email or otherwise) any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes" or any other form of solicitation;
- Disrupt the normal flow of dialogue, cause a screen to "scroll" faster than other users of the Wi-Fi Service are able to type, or otherwise act in a manner that negatively affects other users’ ability to engage in real time exchanges;
- Interfere with or disrupt the Wi-Fi Service or servers or networks connected to the Wi-Fi Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Wi-Fi Service; or
- Use the Wi-Fi Service as a replacement for residential or commercial Internet access or for high volume data transfers, especially sustained high volume data transfers, hosting a web server, IRC server, or any other server.
Calvin Klein has the right (but not the obligation), at any time
and at its sole discretion, to block inappropriate material,
websites or other resources, and/or suspend or terminate an
individual’s access to the Wi-Fi Service for engaging in
these prohibited uses, or for any other reason or no reason at
all.
Additional Terms and Conditions
Use of the Wi-Fi Service is also subject to our
Terms & Conditions
and
Privacy Policy, which are incorporated into these Wi-Fi Terms if Use by
reference.
WEBSITE, DIGITAL, AND STORE PRIVACY POLICY (U.S. AND CANADA)
Last Updated – March 2025
Calvin Klein is committed to fostering a community of
authenticity, self-expression and trust. If you decide to share
your details, interests, experiences and other personal information with
us, we will strive to create an experience that moves you.
Our privacy principles are about more than complying with the law;
we want to do the right thing for you and the millions of people
we connect with every day. In order to gain and keep your trust,
we commit that our interactions with you will be based on:
TRANSPARENCY
ACCOUNTABILITY
SECURITY
Find out more about our Privacy Commitment. If you would like more detailed information about how we
collect and use your personal information, please continue to our Privacy
Policy below. Please note that our Privacy Policy applies to the
information gathered through the use of www.calvinklein.com,
www.calvinklein.us, and any other websites or mobile applications
that we own and control and that link to this policy. This policy
also applies to in-store activities, such as purchases and Wi-Fi use,
as well as email and other marketing activities.
What You Will Find in This Privacy Policy
- Who We Are
- What Information And Personal Information We Might Collect About You
- How We Use Your Information
- How Is Your Information Shared
- What Choices Can You Make About Your Data
- US State Privacy Rights
- Notice of Financial Incentive
- How Do We Protect Your Data
- How Do You Contact Calvin Klein
- Special Notice For Canadian Users
- Supplemental California Privacy Notice
1. Who We Are
Calvin Klein is part of PVH Corp. (which, together with its subsidiaries, we refer to as
“PVH”), one of the most admired fashion and lifestyle
companies in the world. PVH’s brand portfolio includes CALVIN KLEIN and TOMMY HILFIGER. In some cases, PVH’s shared services and technology
infrastructure may result in your personal information being accessed by
another of PVH’s branded business for analytics and other
operational purposes in support of PVH. We do not allow your
personal information to be used for cross-brand marketing or in any way
that violates our Privacy Policy.
2. What Information And Personal Information We Might Collect About
You
Information that you provide
In order to handle your purchases, provide customer service,
improve our products and services, provide in-person experiences or events,
engage with you on social media and online, and send you
information about our products, trends and promotions, we may ask
you to provide your:
- Identifiers: such as your name, postal address, email address, social media handle, telephone number, or identification materials used to verify eligibility for discounts and other offers;
- Demographic information: such as your age, date of birth, or gender;
- Transaction information: such as information regarding purchases, returns or exchanges; product reviews you provide; clothing size/fit information; and communications between us;
- Payment information, including gift card information; and
- User generated content (UGC): such as photos, videos, blog posts, or social media posts, or direct or personal messages sent to us on social media platforms.
If you choose not to provide certain information to us, you may
not be able to complete a purchase, participate in an experience,
or receive other services or information.
Information that we automatically collect from you
When you visit any of our websites or applications, visit our stores, engage with our emails or
access our in-store Wi-Fi, we may automatically collect:
- Identifiers: such as device ID, IP address, and online identifiers, such as cookie data;
- Internet activity information: such as device type; browser types and version; browsing history; search history; interactions with our websites, applications, communications, and advertisements; referring sites; network activities when using our Wi-Fi; and content and pages viewed;
- Location information: such as geo-location of your devices and in-store location;
- Audiovisual information: such as call recordings and CCTV;
- Inferences: such as your preferences and interests based on your online and in-store activities;
- Browsing behavior on our websites: such as when and how you visit our website, the amount of time spent viewing our website, the buttons and links you click, videos you watch, and where you scroll on our website, the search terms that you enter in our website, and the form submissions, purchases, and transactions you make through the website;
- Behavior related to emails such as the buttons and links you click, the date and time an email was opened, whether an email was forwarded, and whether an email led to a sale; and
- Text or other messages sent or shared through chat or chatbot services.
Other information we collect
We may collect information about you from
activities related to other PVH businesses or third parties like
web hosting providers, shipping providers, retail partners,
analytics companies, social media platforms, data companies, and
marketing and advertising services such as:
- Identifiers: such as updated contact information, social media handles, device identifiers, cookie data or similar online identifiers;
- Demographic information: such as your age, date of birth, or gender;
- Internet activity information: such as content or reviews you post on social media or other third-party platforms; and
- Inferences: such as information about your shopping preferences and interests.
The information that we obtain from social media platforms depends
on your account and privacy settings within the platforms and the
platforms privacy policies.
Some of the information above is collected on our websites through
web browser cookies and other technologies (web beacons/gifs,
pixels, page tags, script) that receive and store certain types of
information whenever you interact with us or third parties that
may direct you to our websites. We may use similar technologies to
collect information when you use our applications. We use these
tools for a variety of reasons, including to analyze and improve
our websites and applications, or to remember your preferences and
provide more personalized advertising.
Third party automated information collection and Interest-Based
Advertising
Calvin Klein uses third party advertising companies to display ads
tailored to you based on how you browse and shop online, a
practice commonly referred to as “interest-based” or
“behavioral” advertising. We allow these third parties
to collect certain information when you visit our websites or use
our applications, including non-personally identifiable
information (browser type, subject of advertisements clicked on,
session IDs) and personal information (such as static IP address). These
third parties typically use cookies or tracking technologies to
collect this information on websites and applications owned by us
or third parties. Calvin Klein endeavors to adhere to the
transparency and choice principles set forth in the Digital
Advertising Alliance’s (DAA) Self-Regulatory Principles for
Online Behavioral Advertising. To learn more about
interest-based/behavioral advertising or to opt-out of this
service, which is managed by the third parties, visit the Network Advertising Initiative Website or the Digital Advertising Alliance Website.
3. How We Use Your Information
We use the information we collect for a variety of purposes,
including:
- To process your transactions and provide you with the products and services you request
- To provide, maintain, protect, develop, and improve our websites, applications and services
- To improve your experience on our websites and applications, and in our stores
- For customer service, including to respond to your inquiries and requests
- To communicate with you about our and third-party products and services, in accordance with applicable laws and with your consent where required
- To analyze and learn about consumer trends and interests
- To learn about the devices you use to access our websites, applications and other online services
- To personalize the content you see on our websites and applications
- To administer contests, sweepstakes, surveys and other promotions
- To maintain your reward or loyalty program memberships
- To provide you with communications, recommendations, ads, and other information of interest to you, including via text message and email and interest-based advertising based on your online activities on our websites, applications and other online services
- To maintain our community programs and focus groups
- To use your UGC on our websites, social media accounts, and other marketing platforms (with your consent)
- To verify eligibility for discounts and other offers
- To prevent and detect fraud, criminal activity and violations of our terms of use
- To protect our rights, as well as yours and others and
- To comply with our legal obligations
We may also use information for purposes disclosed to you at the point of collection, as authorized by you, or as otherwise permitted or required by law.
4. How Your Information Is Shared
Calvin Klein utilizes shared services and technology
infrastructure of PVH that may result in your data being shared
with other branded-businesses within PVH. This data may be used
for data analytics, customer service and other operational
purposes. We do not allow your personal information to be used for
cross-brand marketing by PVH’s other branded businesses or
in any other way that violates our Privacy Policy.
We may share your information with our third party service
providers that work on our behalf, including by providing or
fulfilling the products and services you request, authorizing and
processing your payments, performing fraud protection and credit
risk reduction, product customization, marketing and promotional
material distribution, website and application evaluation, data
analysis, website improvements, and, where applicable, data
cleansing, marketing, promotions and other services performed on
our behalf or on behalf of our parent or affiliates.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, including affiliate or business partners. The opt-in is not transferable to another party involved in the process.
In addition, we may share or transfer information about you to
unrelated third parties:
- When you engage in activities that are sponsored by third parties (e.g., cobranded offerings);
- As required by law or a legal process, including investigating a potential crime;
- When we believe it is necessary to protect the rights, property, or safety of Calvin Klein or other persons.
We disclose the following categories of information for our business purposes:
- Identifiers: disclosed to service providers and contractors; payment processors; advertising and marketing partners; affiliates and subsidiaries; law enforcement, public and government authorities, and others; advisors and consultants; retail partners; and joint marketing partners.
- Demographic information: disclosed to service providers and contractors; advertising and marketing partners; affiliates and subsidiaries; law enforcement, public and government authorities, and others; advisors and consultants; retail partners; and joint marketing partners.
- Transaction information: disclosed to service providers and contractors; payment processors; advertising and marketing partners; affiliates and subsidiaries; law enforcement, public and government authorities, and others; advisors and consultants; retail partners; and joint marketing partners.
- Payment information: disclosed to service providers and contractors; payment processors; affiliates and subsidiaries; law enforcement, public and government authorities, and others; advisors and consultants; and retail partners.
- Internet activity information: disclosed to service providers and contractors; advertising and marketing partners; affiliates and subsidiaries; law enforcement, public and government authorities, and others; advisors and consultants; retail partners; and joint marketing partners.
- User generated content (UGC): disclosed to service providers and contractors; advertising and marketing partners; affiliates and subsidiaries; law enforcement, public and government authorities, and others; advisors and consultants; retail partners; and joint marketing partners.
- Location information: disclosed to service providers and contractors; advertising and marketing partners; affiliates and subsidiaries; law enforcement, public and government authorities, and others; advisors and consultants; retail partners; and joint marketing partners.
- Audiovisual information: disclosed to service providers and contractors; affiliates and subsidiaries; law enforcement, public and government authorities, and others; and advisors and consultants.
- Inferences: disclosed to service providers and contractors; advertising and marketing partners; affiliates and subsidiaries; law enforcement, public and government authorities, and others; advisors and consultants; retail partners; and joint marketing partners.
At Calvin Klein, we do not share your personal information with third parties in exchange for money. We do share certain information with advertising and marketing partners in exchange for insights, digital advertising, and other valuable services. Such sharing may be considered a "Sale," "Sharing," or "Targeted Advertising" under certain laws. We disclose the following information in such circumstances:
- Identifiers;
- Demographic information
- Internet activity information;
- Location information;
- Inferences; and
- Transaction information.
We may also share your data in the event of an actual or potential
sale, merger, acquisition or transfer of our business or
assets.
We may use or share information that does not reasonably identify
you with any third party and for any purpose.
We retain the information we collect for as long as we have a legitimate business purpose to retain the data, as long as permitted by law, or until you request we delete the data if such a right exists in your jurisdiction.
5. What Choices Can You Make About Your Data
Unsubscribe/Opt-Out
If you no longer wish to receive promotional emails or direct mail
from Calvin Klein, you can contact Customer Service. A request to opt-out may take three to five business days to
take effect. If you have a Rewards Account with us, you may still
receive communications related to your account, loyalty points or
special offers (such as birthday discounts). An opt-out request
will also not stop transactional emails related to your
purchases.
If you no longer wish to receive the text messages that you had
consented to previously, you can text “STOP” after
receiving a message.
Accessing, Correcting or Deleting your Data
If you would like to receive a copy of the personal information that
Calvin Klein has collected from or about you, you can
complete this form or call 1-866-513-0513. You will be asked to verify your
identity via the process outlined on the form, including providing
your name and email address.
If you would like Calvin Klein to correct or delete your data, you can
complete this form or call 1-866-513-0513. You will be asked to verify your
identity via the process outlined on the form, including providing
your name and email address.
You may continue to receive
advertisements for Calvin Klein regarding our products. Those
advertisements may be delivered to you based on your future
interactions with us or based on the determination of our business
or advertising partners that you are a member of the desired
audience for a campaign.
If you wish to exercise one of the above rights on behalf of
someone else, you may use the channels listed above.
Please note that if you create an account separately with a third party found on our site, such as to redeem a first responder discount, you will need to submit an access, deletion, or correction request directly with that third party.
Sale of Personal Information and Use for Targeted Advertising
At Calvin Klein, we do not provide your personal information directly to
third parties for their own marketing purposes in exchange for
monetary consideration. However, as mentioned in this policy, we
do engage in Interest-Based Advertising, where we allow third
parties to place cookies, pixels, and trackers on our site to
provide you with personalized ads. If you would like more
information about how Calvin Klein manages your cookie preferences
please click here and read the State Privacy Rights section below for information about the rights you may have.
6. US State Privacy Rights
Depending on the state in which you reside, you may have the following privacy rights, subject to statutory limitations:
- Right to Opt Out of Sales and Sharing or Using Personal Information for Targeted Advertising: Consumers have the right to opt-out of our “sales” or “sharing” or use for targeted advertising of their personal information.
- Right to Limit the Use of Sensitive Personal Information: Consumers have a right to request that we use and disclose certain sensitive information only for certain purposes permitted under law.
To exercise the rights above, click on the “Do Not Sell or Share My Personal Information” link in the footer and selecting the “Opt-Out of Targeted advertising/Sharing” dropdown from the Personal Data Request Page, call us at 1-866-513-0513 or use the contact details elsewhere in this Privacy Policy.
- Right to Know: Consumers have the right to request that we disclose what personal information we collect, use, disclose and sell about them specifically. In your request, please specify in your request the details you would like to know, including any specific pieces of personal information you would like to access.
- Right to Correct: Consumers have the right to request that information we collected about them be corrected.
- Right to Delete: Consumers have the right to request the deletion of personal information that we collect or maintain about them.
- Right Not to Be Discriminated Against: You may not be discriminated against because you exercise any of your rights under state law.
To exercise the above rights, click here.
If you submit a request to exercise your rights, we may ask that you provide certain information to verify your identity. The information that we ask you to provide to verify your identity will depend on your prior interactions with us and the sensitivity of the personal information at issue. We will respond to your request in accordance with state law. If we deny your request, we will explain why. If you would like to appeal a denial of your rights request, please contact privacy@calvinklein.com.
You can designate an authorized agent to make a request regarding your privacy rights on your behalf if you reside in California and:
- The authorized agent is a natural person or a business entity registered with the Secretary of State of California; and
- You sign a written declaration that you authorize the authorized agent to act on your behalf.
If you use an authorized agent to submit a request to exercise your right to know, right to opt-out of the “sale” or “sharing” of your personal information, or your right to request deletion, please have the authorized agent take the following steps in addition to the steps described earlier:
- Mail a certified copy of your written declaration authorizing the authorized agent to act on your behalf to Calvin Klein. Privacy Office; and
- Provide any information we request in our response to your email to verify your identity. The information that we ask you to provide to verify your identity will depend on your prior interactions with us and the sensitivity of the personal information at issue.
If you provide an authorized agent with power of attorney pursuant to California Probate Code sections 4000 to 4465, it may not be necessary to perform these steps and we will respond to any request from such authorized agent in accordance with the CCPA.
7. Notice of Financial Incentive
From time to time, we may offer free shipping, order discounts, or other benefits to consumers who provide us their email address, phone number, and/or zip codes when they sign up to receive our marketing communications. Consumers may opt in by entering their information where prompted on our website. Consumers may opt out at any time by following the unsubscribe instructions in our marketing communications. The value of the consumer information that we collect is reasonably related to the expenses of providing the discounts and other benefits (which may vary depending upon the specific benefits offered or the value of the consumer relationship in terms of purchases.
8. How Do We Protect Your Data
Security Methods
We use commercially reasonable technical, administrative and
physical security measures to protect the information that we
collect or receive, in addition to contractual safeguards. Our
websites use an industry standard encryption protocol known as
Secure Sockets Layer (SSL) to protect your order information. Each
payment transaction made through our websites and applications (or
any successor or similar digital property) will be transmitted
using SSL encryption. We review our security measures
periodically. Despite these measures, please be aware that no
security measures are perfect or impenetrable. If you believe that
you were the victim of a scam related to Calvin Klein, visit
the PVH Anti-Fraud Information Guide. Fraudulent charges need to be raised with your financial
institution.
Children’s Personal Information
Calvin Klein is concerned about the safety of children when they
use the Internet. Our websites and applications are not directed
to children under the age of 13. If we become aware that a user is
under the age of 13 and has registered without prior verifiable
parental consent, we will remove their information from our files.
If a parent or guardian discovers that a child under the age of 13
has provided us with information, we ask that you contact us at
privacy@calvinklein.com.
9. How Do You Contact Calvin Klein
If you have any questions about this Privacy Policy or Calvin
Klein’s data practices, please contact privacy@calvinklein.com.
Other requests can be sent to Customer Service Department here..
10. Special Notice For Canadian Users
We may store or process your personal information on servers in
jurisdictions outside of Canada, including in the United States of
America. While your personal information is in a jurisdiction it
may be accessed by the courts, law enforcement and national
security authorities of that jurisdiction, or otherwise, in
accordance with the laws applicable in that jurisdiction.
11. Supplemental California Privacy Policy
In this Supplemental California Privacy Policy, we, Calvin Klein, disclose information about our data processing practices as required by the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (the “CCPA”) and California law. This Supplemental California Privacy Policy is effective January 1, 2023.
A. Who and what information is subject to the CCPA?
The CCPA protects Californians with respect to their personal information. As a result, the Supplemental CCPA Disclosures and relevant CCPA Rights subsections below may not apply when they restrict our ability to comply with a court order or regulator with competent authority, federal, state or local laws, cooperation with law enforcement, exercise of our legal claims, or collection or use of de-identified information.
B. Supplemental CCPA Disclosures
We have set out below the categories of personal information we have collected about California residents in the preceding 12 months and describe, for each category of personal information collected, the business or commercial purposes for which the information was collected. Each of the categories of personal information listed in the table are collected directly from consumers. Each of the categories of personal information in the table may also be shared with the following categories of third parties: (i) our Service providers, contractors, and business partners (ii) Government entities as required by applicable law (iii) other recipients at your discretion or with your consent (iv) Third parties in the event of a proposed or actual business transaction involving all or any portion of our business. We disclose that information for the purposes described in Section 4 of the Privacy Policy. Additional information about sales of information can be found below the table.
Category of personal information: |
We collected such personal information for the following purposes: |
Identifiers: such as your name, postal address, email address, social media handle, telephone number, or Identification materials |
We may use this information for any of the purposes described in section 3. |
Categories of personal information described in subdivision (e) of Section 1798.80 of the California Civil Code, including name, signature, address, telephone number, passport number, and credit card number, debit card number, or any other financial information. |
We use this information to process payment, fulfil your order, or process a return. |
Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. |
We use this information to fulfil your order, manage consumers’ online account with us, personalize and optimize consumers’ shopping experience with us (for example, letting you know when a favorite product is back in stock, recording certain information from past purchases which can be used in future purchases such as preferred address and favorite store locations), provide consumers with customer care, and customize a product per a consumer’s specific request. |
Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement. |
We may use this information for any of the purposes described in section 3. |
User Generated Content (UGC). |
We may use this information for any of the purposes described in section 3. |
Geolocation data. |
We may use this information to enable consumers to view nearby stores. |
Audio, electronic, visual, or similar information. |
We use audio, visual or similar information that you may voluntarily provide in connection with customer care inquiries or when you engage with our social media initiatives for purposes of providing and improving customer service, training, resolving complaints or inquiries, legal compliance, and exercising or defending legal claims. . |
Inferences drawn from any of the information identified in this subdivision to create a profile about a consumer reflecting the consumer’s preferences, characteristics and attitudes. |
We use such information to personalize and optimize consumers’ shopping experience with us, enable consumers to use our “wish list” or “add to closet” features online, tailor our marketing efforts, and develop and improve our products and services. |
Sensitive personal information, including account credentials and precise geolocation. |
We use account credentials for the security purposes and |
We retain personal information for as long as we have a relationship with you. Once our relationship with you has come to an end, we retain your personal information for a period of time that enables us to:
- Maintain business records for analysis and/or audit purposes.
- Comply with record retention requirements under the law or other relevant legal or regulatory requirements.
- Defend or bring any existing or potential legal claims.
- Deal with any complaints regarding the services.
- Preserve historical records of transactions.
During the past 12 months, we have shared Identifiers; Demographic information; Internet activity information; Location information; Inferences; and Transaction information. certain categories of personal information about California residents with third parties and business partners in a manner that may constitute a “Sale” or “Sharing” under the CCPA, as described below:
- Online Promotions and Advertising: We work with one or more third parties to: (i) administer and analyze effectiveness of advertising or promotional campaigns. These third parties may place cookies on individuals’ computers to receive information about traffic to our site, browsing and purchasing activity on our online services, and (ii) From time to time third parties may help us to provide a more tailored user experience. These third parties may collect information about individuals’ internet or other similar network activity and browsing patterns, IP address, page interaction (such as scrolling, clicks and mouseovers), and information obtained via cookies with these third parties (such as the site visited before or after). To opt out of these disclosures, please click: Do Not Sell or Share My Personal Information. We also recognize the “Global Privacy Control” (GPC) to allow you to opt out of the sale of your personal information and the sharing of your personal information for targeted advertising on our websites. The GPC is a proposed specification designed to allow Internet users to notify businesses of their privacy preferences, such as whether or not they want their personal information to be sold or shared. To learn more about the GPC and how you can use it to opt out of the sale or sharing of your personal information you can visit their website here. If you visit our website with a browser transmitting GPC, we will not share for targeted advertising or sell your personal information associated with your visit.
- We do not use or disclose information deemed sensitive under applicable law for purposes other than permitted under such law. We do not knowingly sell or share the personal information of individuals under 16.
SMS Terms & Conditions
Last Revised March 20, 2025
Calvin Klein MOBILE PROGRAM
The following terms and conditions (the "Terms") govern your use of the Calvin Klein Mobile Program (the "Program") in the United States and Puerto Rico provided to you by PVH Corp. ("PVH”), parent company of Calvin Klein, Inc. ("Calvin Klein") owner of the Calvin Klein brand (collectively, “we” or “us”). Your use of any aspect of the Program will constitute your agreement to comply with these terms and conditions and consent to receive text messages relating to the Program. By joining, you represent and warrant that you: (i) have the right, authority, and capacity to consent to these Terms in their entirety; (ii) have read, understand, and agree to all of these Terms; and (iii) are over the age of majority in your state of residence.
We reserve the right, in our sole discretion, to modify these Terms at
any time with or without advance notice. You can always find the most
recent version of these Terms on the Calvin Klein website
here. To the fullest extent permitted
under applicable law, your
continued participation in the Program after modification constitutes
your acceptance of these Terms as modified. We may, in our sole
discretion, terminate, change, modify, suspend, make improvements to
or discontinue any or all aspects of the Program, temporarily or
permanently, including the availability of any features of the
Program, at any time with or without notice to you. You agree that we
shall not be liable to you or to any third party for any modification,
suspension or discontinuance of the Program.
1. OPT OUT AND HELP
OPT OUT
To opt out of the Mobile Program, please send the
words STOP to 225846
You will receive a final confirmation message stating that you have
been unsubscribed. Please allow a reasonable time period to process
your request.
Please note that opting out of the Mobile Program will not opt you out
of the Loyalty Program. To opt out of the Loyalty Program, please
contact our customer support at 866-513-0513 or by clicking the
following link:
https://help.calvinklein.com/s/brand-form.
HELP
For help with the Program, please send the words HELP to 225846
Please contact our customer support at 866-513-0513 or by clicking the following link: https://help.calvinklein.com/s/brand-form
2. THE Mobile PROGRAM & The Preferred program
We offer through the Program text messages delivered to your mobile phone. Upon submission of your initial opt in, you will receive a text message confirming your request to join the Program. Your affirmative reply to our text message will constitute your written consent to join the Program and your agreement to comply with these terms and conditions. You will then receive an opt-in confirmation text message. We will then send no more than 20 marketing text messages per month.
Please note that by joining the Mobile Program, you are also joining
our Preferred Program. Participants of our Preferred Program will earn
one point for each dollar of a qualifying purchase (excluding taxes,
shipping, and fees), pursuant to our Preferred Program Terms and
Conditions. You consent to
receive emails about your earned rewards at the
email you provide us when you join the Program. You can also use that
email to create an account on our e-Commerce website,
https://www.calvinklein.us/en/, where you can track
your earned rewards.
3. TO JOIN / ELIGIBILITY
We are pleased to offer you mobile text alerts. Please feel free to join the Program to receive our alerts through your wireless device. You can opt in to receive messages by texting the appropriate code noted at either our Calvin Klein retail shops or or finding our text message sign up code online at calvinklein.com. Only legal residents of the 50 United States (including the District of Columbia) and Puerto Rico may enroll in the Program. Those residing outside of the foregoing jurisdiction are not permitted to enroll. You are required to provide true, accurate, and complete information about yourself as prompted by the enrollment form or the messages you receive via text during the opt-in process. You acknowledge and agree that we will have no liability associated with or arising from your failure to provide accurate enrollment information, including, without limitation, your failure to receive offers and important information and updates about the Program. If we have reasonable grounds to suspect that the information you provided is untrue, inaccurate or incomplete, we may suspend or terminate your enrollment in the Program.
4. NO CHARGE FOR THE PROGRAM BY US, BUT CARRIER CHARGES MAY APPLY
We do not charge for providing you with the Program. However, please
check your wireless service plan, as your mobile carrier may charge
you for text messages. Standard message and data rates may apply, and
charges are billed by and payable to your mobile service provider.
Compatible carriers include: AT&T, Sprint/Boost/Virgin,
T-Mobile/MetroPCS, Verizon Wireless, C Spire Wireless, Carolina West
Wireless (CWW), CellCom USA, Google Voice, U.S. Cellular, ACS/Alaska,
Advantage Cellular (DTC Wireless), Aio Wireless/Cricket, Appalachian
Wireless, Atlantic Tele-Network International (ATN), Bandwidth,
Bluegrass Cellular, Buffalo Wireless, CableVision, Cellular Network
Partnership (PIONEER), Cellular One of East Central Illinois, Chariton
Valley Cellular, Chat Mobility USA, ClearTalk(Flat Wireless), Copper
Valley, Coral Wireless (Mobi PCS), Cross Telephone Company (MBO
Wireless), Duet IP (Maximum Communications New Core Wireless), Element
Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI
Communications Corp, Golden State Cellular, i Wireless (IOWA
Wireless), Illinois Valley Cellular (IV Cellular), Immix(Keystone
Wireless), Inland Cellular Telephone Company, Leaco, Mosaic
(Consolidated or CTC Telecom), MTA Communications, MTPCS (Cellular One
Nation), Nex-Tech Wireless, Northwest Missourri Cellular Limited,
Panhandle Telecommunications Systems(PTCI), Peoples Wireless, Pine
Belt Wireless, Pine Cellular, Revol Wireless USA, RINA, Sagebrush
Cellular (Nemont), SI Wireless/Mobile Nation, SouthernLinc, SRT
Wireless, Texas RSA 3 Ltd(Plateau Wireless), Thumb Cellular, Union
Telephone Company(Union Wireless), United Wireless, Viaero Wireless,
West Central Wireless (5 Star Wireless).
T-Mobile is not liable for delayed or undelivered messages.
5. OFFER TERMS
For Dollar Off Promotions:
Any promotional offer (“Offer”) you receive through the
Program is redeemable for the amount stated on the Text. Offer may
only be applied to a purchase amount that is equal to or greater than
the offer amount. Offer must be presented in-person at Calvin Klein
retail stores in the United States and Puerto Rico or at
calvinklein.com. Offer valid thru expiration date provided in Text.
The following additional terms apply: (i) offer cannot be combined
with associate discount; (ii) one redemption per person; (iii) not
valid on gift cards; (iv) not redeemable for store credit or cash; (v)
customer must present the mobile message at time of purchase to
receive the offer. (vi) any discount (as shown on the receipt) applied
to merchandise that is returned will be deducted from any refund
amount. Certain other restrictions may apply. Please see store
associate for details. Terms subject to change.
For Percentage Off Promotions:
Any promotional offer (“Offer”) you receive through the
Program is redeemable for an amount up to the discount stated on the
Text and must be presented in-person at Calvin Klein retail stores in
the United States and Puerto Rico or at calvinklein.com. Offer valid
thru expiration date provided in Text. The following additional terms
apply: (i) offer cannot be combined with associate discount; (ii) one
redemption per person; (iii) not valid on gift cards; (iv) not
redeemable for store credit or cash; (v) customer must present the
mobile message at time of purchase to receive the offer. (vi) any
discount (as shown on the receipt) applied to merchandise that is
returned will be deducted from any refund amount. Certain other
restrictions may apply. Please see store associate for details. Terms
subject to change.
For Online Shipping Promotions:
Any promotional offer (“Offer”) you receive through the
Program is redeemable for the amount stated on the Text. Offer must be
presented at calvinklein.com. Offer valid thru expiration date
provided in Text. The following additional terms apply: (i) offer
cannot be combined with associate discount; (ii) one redemption per
person; (iii) not valid on gift cards; (iv) not redeemable for store
credit or cash; (v) customer must present the mobile message at time
of purchase to receive the offer. (vi) any discount (as shown on the
receipt) applied to merchandise that is returned will be deducted from
any refund amount. Certain other restrictions may apply. Terms subject
to change.
6. PRIVACY
Please see our Privacy Policy here for more information about how we process your personal information. For questions about how we handle your personal information, please contact privacy@calvinklein.com.
7. PROPRIETARY RIGHTS
All ownership rights and title in and to the Program are owned by us or our licensors and are protected under applicable copyrights, trade-marks and other proprietary (including, without limitation, intellectual property) rights and international treaties. Unless and except as expressly stated in these Terms, you may not reproduce, perform, create derivative works from, republish, upload, post, transmit or distribute in any way the Program, or any portion therein, including, without limitation, any text messages, content, or other aspect of the Program, without our prior written permission. All rights not expressly granted to you through these Terms are retained by us. Nothing in these Terms grants to you any right to use any of our or any other third party's trade-marks, service marks, logos, domain names or other indicia of origin.
8. USER CONDUCT
You agree that you will comply with all applicable local, state, national and any other laws, regulations and other legal requirements that relate to your participation in the Program. In addition, in participating in the Program, you agree, without limitation:
- not to use the Program in breach of these Terms;
- not to disrupt or interfere with the security of, or otherwise abuse, the Program, or any part of the Program;
- not to attempt to obtain unauthorized access to the Program or portions of the Program that are restricted from general access;
- not to use the Program in any manner that could be deemed false and/or defamatory, abusive, vulgar, hateful, harassing, obscene, profane, threatening, invasive of a person's privacy, or in violation of any third party rights; and
- to comply with any other requirements, restrictions or limitations imposed by us from time to time.
9. CONTENT
You agree not to modify the format or branding of the content provided in the Program or to add any materials, including any advertisements or other promotional content, to such content. The Program and content part of the Program is owned by us, our affiliates, or licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to download and use the content on a designated compatible mobile device, solely for your own personal, non-commercial use. You shall not reproduce, modify, perform, transfer, distribute, sell, create derivative works of or otherwise use or make available the content or the Program except as expressly provided for in this Agreement.
10. DISCLAIMER OF WARRANTIES / LIMITATION OF LIABILITY
This Program, in whole and in part is provided on an "as is"
and "as available" basis, without express or implied
warranties of any kind, including, without limitation, warranties of
title, implied warranties of merchantability or fitness for a
particular purpose. To the fullest extent permitted under applicable
law, you expressly acknowledge and agree that you assume sole
responsibility and risk for your use of the Program and the results
and performance thereof. In no event and under no cause of action,
including, without limitation, negligence, shall we, our affiliates or
any of our respective officers, directors, members, employees or
authorized agents, vendors or service providers (collectively, the
" parties") be liable for any damages, claims, expenses,
losses or liabilities (including, without limitation, direct,
compensatory, incidental, indirect, special, consequential or
exemplary damages), however caused and under any theory of liability,
arising from or in connection with the Program and/or these Terms,
even if we are advised of the possibility of such damages, claims or
losses. Without limiting the generality of the foregoing, we shall not
be liable to you or any third party for: (a) your use of or inability
to use the Program; (b) any messages or the content of any messages
provided to you; (c) any goods, services or information purchased,
received, sold or paid for in connection with the Program; (d)
disputes between you and us; (e) any inaccuracy, incompleteness or
misinformation contained in any information provided through the
Program; (f) unauthorized access to, or alteration or loss of, your
transmissions or data, or other information that is collected, stored
or sent in connection with the Program; (g) errors, system down time,
network or system outages, file corruption or service interruptions;
or (h) any other use by you of the Program. Your sole remedy under
these Terms shall be to discontinue any use of the Program. Some
jurisdictions do not allow the disclaimer, exclusion or limitation of
certain warranties, liabilities and damages, so some of the above
disclaimers, exclusions and limitations may not apply to you. In such
jurisdictions, our liability will be limited to the fullest extent
permitted by applicable law.
11. CHILDREN'S INFORMATION
Our websites, applications, and our Mobile Program are not directed to children under the age of 13. If we become aware that a user is under the age of 13 and has registered without prior verifiable parental consent, we will remove their information from our files. If a parent or guardian discovers that a child under the age of 13 has provided us with information, we ask that you contact us at privacy@calvinklein.com.
12. GENERAL TERMS
(a) Notices. You agree that we may provide you with notices and other disclosures in connection with the Program by text message, postings on the website or other reasonable means of communication. For communications that we are otherwise required under applicable law to provide in a written paper format to you, you agree that we may provide such communications or records by means of electronic communications.
(b) Waiver. Our failure to exercise or enforce any provision or right
contained in these Terms shall not be deemed a waiver of such
provision or right.
(c) Entire Agreement. The Terms (including the Privacy Policy
incorporated into these Terms by reference) constitute the entire
agreement between us with respect to your use of this Program.
(d) Indemnification. To the greatest extent permitted by applicable
law, you agree to indemnify, defend and hold us harmless from any
loss, liability, claim, or demand, including, without limitation,
costs and reasonable legal fees, due to, in connection with or arising
out of your use of the Program or arising from your breach of these
Terms, including any representation or warranty set forth herein, your
violation of applicable laws, or your negligence, misconduct, or
violation of any rights of another person or entity.
(e) Severability. If any provision of these Terms shall be deemed
unlawful, void or for any reason unenforceable by a court of competent
jurisdiction, then that provision shall be deemed severable from these
Terms and shall not affect the validity and enforceability of any
remaining provisions.
(f) Disputes. To the fullest extent permitted by law, you agree that
any and all disputes, claims and causes of action arising out of or in
connection with these Terms or the Program (each a
"Dispute") will be governed by and construed under the laws
of the State of New York, excluding only its conflict of law
provisions, and will be resolved on an individual basis, without
resort to any form of class action and you expressly waive any right
you may have to arbitrate a Dispute as a class action. You also
expressly waive your right to a jury trial. In the event of a Dispute,
you and “we” each agree to submit exclusively to
confidential, binding arbitration which will be held in New York, New
York. The arbitration will be administered by JAMS (http://www.jamsadr.com). You may obtain a copy of the rules of JAMS by
contacting the
organization. You and “we” shall agree on one arbitrator
to conduct the arbitration. In the event the parties cannot agree on
an arbitrator, the arbitrator will be selected in accordance with the
JAMS rules. Each party shall be responsible for its own attorneys',
expert and other fees, unless such fees are awarded by the arbitrator
to the prevailing party. The arbitrator's award is final and binding
on all parties. The Federal Arbitration Act, and not any state law
concerning arbitration, governs all arbitration under this clause. Any
court having jurisdiction may enter judgment on the arbitrator's
award. If any part of this clause, other than waivers of class action
rights, is deemed or found to be unenforceable for any reason, the
remainder shall remain enforceable. Notwithstanding anything to the
contrary contained herein, if the waiver of class action rights
contained herein is not enforceable as to any person or persons, such
non-enforceability shall apply to such person or persons only, and all
other persons shall continue to be governed by this clause. As stated
above, these terms provide that all Disputes will be resolved by
binding arbitration and not in court or by jury trial. IF A DISPUTE IS
ARBITRATED, YOU GIVE UP YOUR RIGHT TO PARTICIPATE AS A CLASS
REPRESENTATIVE OR CLASS MEMBER ON ANY CLASS CLAIM YOU MAY HAVE AGAINST
US INCLUDING ANY RIGHT TO CLASS ARBITRATION OR ANY CONSOLIDATION OF
INDIVIDUAL ARBITRATIONS. WITHOUT LIMITATION, THIS INCLUDES GIVING UP
YOUR RIGHTS TO BRING OR PARTICIPATE IN A CLASS ACTION AS SET FORTH IN
ANY STATE STATUTE.
(g) Assignment. You may not assign these Terms, by operation of law or
otherwise, without our prior written consent. We reserve the right to
freely assign these Terms, and the rights and obligations hereunder,
in whole or in part to any affiliate or third party without notice or
consent. Subject to the foregoing, these Terms will be binding on,
inure to the benefit of, and be enforceable against you and your
respective successors and assigns.
For questions contact:
Calvin Klein U.S.A., Inc.
205 W 39th Street
New York, NY 10018
Attn: Mobile Program Team
Tel: 866-513-0513